STANDARD SHIPPING
We aim to ship all items within 2-3 business days of receiving your order. Estimated delivery times for standard shipping are detailed below and we would be more than happy to get your items sooner with express shipping subject to additional charges.
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We use competitive and reliable shipping partners to help get your items delivered quickly and safely to you.
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We are currently experiencing long delays and even shipping restrictions due to COVID-19.
COUNTRY
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USA
CANADA
UK
EUROPE
AUSTRALIA / NZ
OTHER INTERNATIONAL
COST
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FREE
$15 OR FREE ON ORDERS OVER $200
$15 OR FREE ON ORDERS OVER $200
$15 OR FREE ON ORDERS OVER $200
Temporarily Stopped COVID19
Temporarily Stopped COVID19
TIME FRAME
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5-7 business days
7-10 business days
7-10 business days
10-12 business days
Not Available
Not Available
RETURN & EXCHANGE POLICY
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HOW DO I MAKE A RETURN ?We will make exceptions for returns if you have changed your mind, for all items, except all earrings (hygiene purposes) and final sale items. Please note, all returns must be sent back, in their original condition, unworn, with tags still attached, in their original packaging, within 28 days from the receipt date. Any item that may be faulty, including earrings can be returned for a full refund.
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DO THE SAME RULES APPLY FOR AN OVERSEAS RETURNS ?Yes, except any international custom duties and sales taxes will not be refunded.
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CAN I DO AN EXCHANGE ?We have decided not to offer exchanges as it is much easier and quicker to just do a return and place another order for the item you would like to order next.
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HOW LONG DOES MY RETURN TAKE ?Once we receive your return, we will inspect it and then you will receive an email notification. All refunds are processed within 10 business days after approval.